Privacy Policy for Yateem Opticians

• Yateem Opticians is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share and safeguard your data when you visit our website or use our services.

What information do we collect?

We collect information that you provide to us directly or indirectly when you:

- Register an account or create a profile on our website

- Place an order or purchase a product or service from us

- Contact us via email, phone, chat or social media

- Subscribe to our newsletter or marketing communications

- Participate in our surveys, contests or promotions

- Provide feedback or reviews on our products or services

- Browse or interact with our website or third-party tools

The types of information we collect may include:

- Personal identification information, such as your name, email address, phone number, shipping address, billing address and payment details

- Account information, such as your username, password, order history and preferences

- Device and usage information, such as your IP address, browser type, operating system, device identifier, location, pages viewed, time spent, referral source and cookies

- Product and service information, such as your prescription, eye measurements, product selections and ratings

- Other information that you voluntarily provide to us or that we obtain from third-party sources with your consent or as permitted by law

How do we use your information?

We use your information for various purposes, such as to:

- Provide, deliver, improve and personalize our products and services to you

- Process your orders, payments, returns and exchanges

- Communicate with you about your account, orders, inquiries, feedback and requests

- Send you newsletters, offers, promotions, coupons and other marketing communications that may interest you

- Conduct research, analysis and surveys to improve our website, products and services

- Protect, secure and maintain our website, systems and data

- Comply with our legal obligations, policies and procedures

- Enforce our Terms of Service and other agreements

- Prevent, detect and address fraud, security or technical issues

- Resolve disputes and enforce our rights

- For any other purpose that we disclose to you at the time of collection or with your consent

How do we share your information?

We do not sell, rent or trade your information to third parties for their own marketing purposes. We may share your information with third parties in the following situations:

- With our service providers, vendors, contractors and agents who help us provide, deliver, improve and support our website, products and services

- With our business partners, affiliates and sponsors who offer products or services that may complement or enhance our own

- With other users, customers or third parties when you post, submit or share your information on our website, social media or other public platforms

- With law enforcement, regulators, courts or other authorities when we are required or permitted by law to do so

- With other parties in connection with a merger, acquisition, sale, reorganization or other transaction involving all or part of our business or assets

- With your consent or at your direction

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration or destruction. These measures may include:

- Using secure servers, encryption, firewalls and other technologies to store and transmit your information

- Limiting the access to your information to our employees, agents and service providers who need it to perform their duties

- Implementing policies and procedures to safeguard your information and ensure its proper use

- Educating and training our staff on data privacy and security best practices

However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are responsible for keeping your account password and payment details confidential and for notifying us immediately if you suspect any unauthorized activity on your account.

How do we use cookies and other tracking technologies?

Cookies are small files that are stored on your device when you visit our website or use our services. They help us recognize you, remember your preferences, customize your experience and improve our website, products and services. We may also use other tracking technologies, such as web beacons, pixels, tags or scripts, to collect and analyze information about your online activities.

You can manage your cookie preferences through your browser settings or by using our cookie consent tool. However, some cookies are essential for the functionality of our website and services and cannot be disabled. If you block or delete cookies, some features of our website and services may not work properly or as intended.

How do we respect your choices and rights?

You have certain choices and rights regarding your information, such as to:

- Access, update, correct or delete your information

- Opt out of receiving marketing communications from us

- Request a copy of your information in a portable format

- Withdraw your consent or object to our use of your information for certain purposes

- Restrict or limit our use of your information in some circumstances

- Lodge a complaint with a supervisory authority if you believe we have violated your privacy rights

To exercise your choices and rights, you can contact us using the details below. We will respond to your request within a reasonable time and in accordance with applicable laws. We may ask you to verify your identity before processing your request.

How do we handle children's privacy?

Our website, products and services are not intended for children under the age of 13 and we do not knowingly collect, use or share any information from children under 13. If we become aware that we have collected any information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with any information, please contact us using the details below.

How do we update our Privacy Policy?

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, laws or regulations. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email or other notification. The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of our website, products or services after the updated Privacy Policy becomes effective constitutes your acceptance of the changes.

How do you contact us?

If you have any questions, comments or concerns about our Privacy Policy or our privacy practices, you can contact us at:

Yateem Opticians

Address: ...

Email: ...

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